IMMIGRATION, NATURALIZATION / CITIZENSHIP SERVICES | UNITED STATES DEPARTMENT OF HOMELAND SECURITY
Reviews and makes decisions regarding all immigrant and non-immigrant benefits provided to visitors of the United States, including petitions for close relatives that want to immigrate and gain permanent residency, petitions for current and prospective employees to immigrate or stay in the US permanently, petitions to receive status of political asylees or refugees, citizenship petitions, and special status petitions.
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211 Cleveland
Physical Address
1240 E 9th St., Cleveland, OH 44199
Hours
M, T, Th, F: 8:00am-3:45pm for local office. Hours to call national customer service center are M-F: 8:00am-8:00pm. Hours for military families to call special designated military hotline are M-F: 7:00am-3:30pm. Hours to check on status of international adoption or pending applications at Cleveland office are M-F: 1:00-4:00pm.
Voice
Application process
Phone for information, to make an appointment, or to request forms, M-F: 8:00am - 8:00pm. Military families may call national military immigration hotline M-F: 7:00am-3:30pm. Must also call national center to request accommodation for a disability during an appointment. May also visit web site to download forms and may file some petitions online directly. Filing procedure may require a physical exam by a physician approved by the agency and fingerprinting.
Fee
Fixed fee to file any of a variety of petitions. Separate fee for required fingerprinting. Individuals can apply for a waiver of fees. Agency may waive fees due to income, age, or disability status of applicant or for any of a variety of reasons. Application for fee waiver available by calling support center or downloading standard form I-912 from web site.
Eligibility
Serves Ohio
Agency info
UNITED STATES DEPARTMENT OF HOMELAND SECURITY
Coordinates activities at the state and national level that guard against terrorism, secure the borders of the United States, enforce immigration laws, and improve readiness for response to and recovery from disasters. Includes the Secret Service. The Coast Guard and Federal Emergency Management Agencies are part of this department but are listed as separate agencies.