Utility Service Complaints | Kentucky Attorney General
700 Capitol Avenue, Suite 118, Frankfort, KY 406013349
All services are accessible, Building/office is accessible to people with disabilities.
Eligibility
Open to residents of Kentucky.
Required documents
None (Complaints may be made anonymously)
Hours
mon 12:00am - 11:59pm
tue 12:00am - 11:59pm
wed 12:00am - 11:59pm
thu 12:00am - 11:59pm
fri 12:00am - 11:59pm
sat 12:00am - 11:59pm
sun 12:00am - 11:59pm
(888) 432-9257
Voice·
voice | Consumer Protection Hotline
Email[email protected]
Application process
Fees
None
Service area
Kentucky
Accepts and, where possible, attempts to resolve complaints regarding the rates, services, equipment, unethical or improper conduct of personnel or other inappropriate business practices of companies that provide electricity, water, natural gas, or telephone services.
Last assured
06/30/2024
Providing organization
Kentucky Attorney General
Office of the state government official serving as the chief legal officer of the state of Kentucky.