Power Outage Reporting | Ohio Edison - A Firstenergy Company

Manages reports of power outages, downed power lines, power blackouts, or other problems.

Data provided by

211 Summit

Physical Address

76 South Main Street, Akron, OH 44308

Hours

24 hours a day, 7 days a week.

Voice

(800) 633-4766

voice | Customer Service

Voice

(888) 544-4877

voice | Power Outages 1-888-LIGHTSS

Application process

Call the toll-free number, 1-888-LIGHTSS (1-888-544-4877) to report an outage or for more information. This number can also be used to report unsafe conditions such as a tree down or tree on wire, a wire down, a burning transformer, or a broken utility pole. May also visit website at www.firstenergycorp.com/outages_help.html or text to report a power outage. Interactive power outage map available online at https://outages-oh.firstenergycorp.com. Interactive Text Messaging: Get started with this service by texting REG to 544487 (LIGHTS). Once registered, users can send the following messages to 544487 (LIGHTS): - OUT: report a power outage. - STAT: obtain status on a report outage.

Fee

No fee to report an outage.

Eligibility

Serves customers of Ohio Edison.

Languages

Spanish.

Service area

Ohio

Agency info

Ohio Edison - A Firstenergy Company

Operates as a public entity that provides the generation, transmission, sale, and distribution of electricity to retail or end-use customers. Note: this is a commercial business.