Skip to content

Consumer Inquiries - Includes Power Outage Reporting, Supplier Choice | Aes Ohio

Required documents

Hours

Customer Service Call Center - M-F: 8:00am-5:00pm.

(800) 929-8646
Voice·

voice | Ohio Electric Choice

(800) 433-8500
Voice·

voice | Residential Customer Service

(877) 468-8243
Voice·

voice | Power Outage Reporting: 877-4-OUTAGE

Fees

Free.

Service area

Van Wert County, Ohio Fayette County, Ohio Greene County, Ohio Warren County, Ohio Preble County, Ohio Clinton County, Ohio Ross County, Ohio Mercer County, Ohio Shelby County, Ohio Montgomery County, Ohio Darke County, Ohio Miami County, Ohio

Provides a phone number to report power outages in event of storms and other events exterior to an individual home. Provides customer assistance with securing and maintaining electric power, billing concerns, payment arrangements, consumer complaints, etc. Provides basic consumer education regarding electricity and its use. Offers information that will help consumers make price comparisons between suppliers and provides list of suppliers.

Data provided by

211 Cleveland

Providing organization

Aes Ohio

AES Ohio is the principal subsidiary of DPL Inc. (DPL), a regional energy provider and an AES company. AES Ohio, a regulated electric utility, provides service to over 527,000 customers in West Central Ohio.