Affordable Care Act (ACA) Health Insurance Marketplace Assistance - Certified Application Counselor | Northeast Ohio Neighborhood Health Services

Provides certified Assistors (Certified Application Counselors) who aid individuals in navigating the Affordable Care Act Marketplace. Assesses individual health insurance needs, educates about basic health insurance issues, provides information on health insurance plans, helps individuals register and obtain health insurance through the Marketplace, and screens for expanded Medicaid eligibility.

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211 Cleveland

Physical Address

12100 Superior Ave., Cleveland, OH 44106

Hours

By appointment M-F: 8:30am-5:30pm.

Fax

(216) 851-4125

Application process

Phone for information and to make an appointment.

Fee

No fees for Assistor services. Insurance plan costs will vary depending on the kind of plan one chooses to purchase through the Marketplace. Those with income between 100-400% of the Federal Poverty Line may be eligible for financial assistance programs designed to help pay for an insurance plan.

Eligibility

Open enrollment: Annually from November 1-December 15. However, will assist those who may qualify for “special enrollment” if they have had a "qualifying life event," such as starting or leaving a job, certain changes in income, and/or changes in family size (for example, if they have marry, divorce, or have had a baby.) Note: Individuals must act within the first 60 days of the "qualifying life event" to qualify. Those who are not eligible for Medicare and who are curious about their public health insurance options. (Individuals who have an income through 138% of the federal poverty level should consider getting screened for Medicaid before contacting the Marketplace or an assistor.)

Service area

United States

Agency info

Northeast Ohio Neighborhood Health Services

Operates as a network of community health centers providing comprehensive primary health care services. Offers behavioral health services to registered primary care clients.