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Medical Certificate Form | Aqua America

762 W Lancaster Ave., Bryn Mawr, PA 19010

Required documents

Hours

M-F: 8:00am-5:00pm.

(877) 987-2782
Voice·

voice | Customer Service

(866) 780-0301
Fax·

fax | Fax - Medical Certificate

Fees

No fee to apply. It does not reduce the amount the household owes.

Service area

Summit County, Ohio Preble County, Ohio Stark County, Ohio Williams County, Ohio Pike County, Ohio Franklin County, Ohio Seneca County, Ohio Ashtabula County, Ohio Lawrence County, Ohio Lake County, Ohio Richland County, Ohio Morrow County, Ohio Auburn Township, Ohio Mahoning County, Ohio Trumbull County, Ohio Marion County, Ohio

Customers with severe health problems may have their physician or nurse practitioner submit written confirmation that the customer or someone else living at the property has a medical condition that would be aggravated if Aqua shut off the water (usually for non-payment). Once received by Aqua, a valid medical certificate gives the customer 30 days to pay the bill or to make payment arrangements.

Data provided by

211 Cleveland

Providing organization

Aqua America

Provides water service in in 18 states, including some counties in Ohio.

Medical Certificate Form | Aqua America