Works directly with voters to ensure they have the ID they need to cast a ballot that counts. - Scheduling appointments and covering cost to obtain personal documents (such as Social Security card, proof of residence, birth certificate, name change records, naturalization certificate) needed to obtain an ID that is suitable for voting (state photo ID or driver's license). - Arranging and paying for transportation to their local ID-issuing office (DMV or Social Security office). - Answering questions about their state’s voter ID laws. - Providing pro bono legal assistance with certain document issues. NOTE: This service was intended to assist individuals with obtaining documents needed to vote, but now serves any citizen in obtaining documents (such as Social Security card, proof of residence, birth certificate, name change records, naturalization certificate) if needed for housing.