77 South High Street, 23rd Floor, Columbus, OH 43215

Same as site hours.

- Call the toll-free Consumer Complaint Hotline or visit the website for more information or to request/print a consumer complaint brochure. - Contact someone with authority at the financial institution (example: a member of senior management or a consumer complaint representative) in an attempt to resolve the complaint or the question. - Find instructions and complaint forms for filing against a depository or non-depository institution online.

No fee.

- Serves consumers who have experienced difficulties when conducting business with Ohio state-chartered depository institutions. - Cannot resolve contractual disputes, undocumented factual disputes between a financial institution and a customer, or disagreements about policies and procedures. - Cannot act as an advocate or ombudsman for a customer, and cannot conduct detailed investigations of individual complaints.

None.