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Consumer Inquiries | Utility Pipeline - Pike Natural Gas Company

4100 Holiday St. Nw, Ste. 201, Canton, OH 44718

Open to any customer or potential customer within the service territory.
Customer service phone line is answered M, F: 8:30am-5:30pm Tu, W, Th: 8:30am-4:30pm Sat: 8:30am-12:00noon. The emergency reporting line is 24 hours a day, 7 days a week. Repair and maintenance services take place M-F: 8:00am-5:00pm.
(330) 498-9130

Voice - voice | Natural Gas Customer Service Center

(888) 784-6160

Voice - voice | For Emergencies 24 hours/day, 7 days/week

(888) 863-0032

Voice - voice | Natural Gas Customer Service Center (toll-free)

https://www.utilitypipelineltd.com

Phone 9-1-1 for gas leaks or other emergencies. To report an outage or service irregularity, phone the emergency reporting line. For payment plan or billing inquiries, phone during customer service phone line hours to speak with a staff member. May also email non-emergency questions to customer service via the "Contact Us" tab on the website.

Free for consumer questions or reporting, but standard fees apply for utility service.

United States

Description

Provides customer assistance with utility connection/disconnection, service or billing complaints, payment plan arrangements, and a list of other service providers for price comparisons. Repairs exterior gas lines (from meter to gas main) and performs maintenance on the community wide-natural gas delivery system. Also provides basic consumer education regarding natural gas and its use.

Data provided by

211 Cleveland

Providing organization

Utility Pipeline - Pike Natural Gas Company

Operates as an investor-owned public utility that sells natural gas and provides gas transportation services to customers in Ohio, eastern Indiana, western Pennsylvania, Virginia and West Virginia.