Crisis Text/chat Line | New Directions - Domestic Abuse Shelter And Rape Crisis Center
New Directions - Domestic Abuse Shelter
212 North Main Street, Administrative Offices, Mount Vernon, OH 43050
Full Wheelchair Access|Handicap Accessible|Outside Ramps.
Eligibility
New Directions 24/7 Crisis Hotline is available to anyone impacted by violence who is seeking support, services or referrals. New Directions serves anyone and everyone impacted by violence.
For non-crisis matters such as donations, events, volunteer opportunities or administrative questions, please contact 740-397-4357 Mon–Fri 8am-5pm or
Email [email protected].
Required documents
Documents are not required.
Hours
Crisis hotline is available 24/7.
Text and chat line is available from 8am - 4:30pm
.
(740) 397-4357
Voice
Languages
New Directions is committed to ensuring language is never a barrier to safety or support. Staff use LanguageLine Services, which allows them to connect with trained interpreters in over 240 languages, 24 hours a day, 7 days a week.
Application process
Call 740-397-HELP (4357). Available 24/7
. Text 740-397-HELP (4357)
. Chat online at https://www.resourceconnect.com/newdirections/chat
. To submit a message, visit https://www.newdirectionsknox.org/contact
and an advocate will respond by phone or email.
Fees
Free and Confidential.
Service area
Crawford County, Ohio
Athens County, Ohio
Wyandot County, Ohio
Monroe County, Ohio
Noble County, Ohio
Wood County, West Virginia
Knox County, Ohio
Coshocton County, Ohio
Marion County, Ohio
Guernsey County, Ohio
Pickaway County, Ohio
Licking County, Ohio
Washington County, Ohio
Text and chat lines available for individuals seeking immediate support or connection with an advocate. Call or Text 740-397-HELP (4357). Chat online at https://www.resourceconnect.com/newdirections/chat. Services are available 24/7 and connect survivors directly with trained advocates for confidential assistance, safety planning and resources.
Last Verified
10/21/2025
Providing organization
New Directions - Domestic Abuse Shelter And Rape Crisis Center
New Directions provides free and confidential resources for individuals who have experienced domestic violence, sexual assault or human trafficking. Services include a 24/7 crisis hotline, emergency crisis shelter and advocacy supports. New Directions also offers support groups, outreach and awareness initiatives and prevention and education programs.
Data provided by
211 Pathways