COUNSELING - UTILITY BILL PAYMENT PLANS FOR PRC CLIENTS | CHN HOUSING PARTNERS
Provides help in arranging payment plans and setting up payment terms for gas, electric, or water utilities for clients who have been referred by Job and Family Services as a part of the PRC application process. During appointments, will also assist client with applying for HEAP and PIPP Plus. Only serves clients who are in the process of applying for PRC.
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211 Cleveland
Physical Address
2999 Payne Ave., Cleveland, OH 44114
Hours
M-F: 8:30am-3:30pm (appointment preferred)
Fax
(216) 574-7130
Fax
(216) 803-6739
Fax | Energy Services Department
Application process
Must first have referral from Job and Family Services PRC program. If power is still on, phone for appointment 24 hours a day, 7 days a week. If power has been shut off may walk-in M-F: 8:30am-3:00pm (Utility companies will not issue a reconnect after 12:00noon; so those who are served after 12:00noon will not get service back until next business day). Walk-in slots are limited and filled on a first-come, first-served basis.
Fee
Free
Eligibility
Serves Cuyahoga County who have been approved for PRC only; will not serve anyone who does not have a referral from Job and Family Services. Serves those who have been referred as a part of the PRC application process and are customers of Dominion, First Energy, Columbia Gas, Ohio Edison, Cleveland Public Power, or the Cleveland Division of Water who are behind on their payments, have a disconnection notice, or have been disconnected. Service is granted on a case-by-case basis (some clients may owe too high of an arrearage for the agency to set up a payment plan that results in immediate restoration of service).
Agency info
CHN HOUSING PARTNERS
Works to provide affordable housing and homeownership options for low- and moderate-income families in economically viable neighborhoods. Offers low-income homeowners health- and safety-related home improvements. Provides training programs on a variety of topics.