Customers of Columbia Gas of Ohio are eligible for the HeatShare program if they have an annual gross household income of up to 300 percent of the federal poverty guidelines. Households experiencing unexpected financial hardships may also be eligible for the program, determined on a case-by-case basis. The HeatShare program provides Columbia customers with a one-time assistance grant of up to $450. Customers are only eligible for HeatShare once per year, and the assistance cannot be applied toward security deposits or bills that are not required to maintain service.