VEHICLE SAFETY HOTLINE | NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION
Provides information about defects and recalls concerning motor vehicles, motorcycles, scooters, RVs, trailers, child safety devices (seats), and other motor vehicle parts and equipment and accepts and investigates complaints concerning them. Develops safety standards to ensure motor vehicle and traffic safety.
Data provided by
211 Cleveland
Physical Address
1200 New Jersey Ave. Se, Washington, DC 20590
Hours
By phone: M-F: 8:00am-8:00pm; Web site: 24 hrs a day, 7 days a week.
Voice
Voice
Website
Application process
Complaints and information available via website anytime. May phone for information and to make a complaint M-F: 8:00am-8:00pm. Once complaint has been processed, those who submit a complaint via web site should get a hard copy within 72 hours. Those making a complaint by phone should receive a hard copy within 4-6 weeks.
Fee
Free
Eligibility
No restrictions.
Agency info
NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION
Works to promote and ensure motor vehicle and traffic safety and to prevent related accidents and injuries by providing information, conducting research, and developing safety standards. Offers information about complaints, defects, and recalls concerning motor vehicles, child safety devices, and other motor vehicle parts and equipment.