COMPLAINT SERVICES / HOTLINES | UNITED STATES DEPARTMENT OF HOUSING AND URBAN DEVELOPMENT
Investigates consumer complaints about any property insured or managed by the agency, including poor maintenance, dangers to health and safety, and concerns about mismanagement. Investigates fraud, waste, or abuse involving agency funds, and handles general questions regarding agency rental programs and procedures, including Housing Choice (Section 8) Vouchers. Refers callers to appropriate departments for complaint resolution depending on their issue.
Data provided by
211 Cleveland
Physical Address
451 7th St. Sw, Washington, DC 20410
Hours
M-F: 9:00am-5:00pm.
Application process
Call to discuss complaint and to have a file opened for investigation. Confidentiality is guaranteed for complaints submitted in person, by mail, or by phone. To obtain phone numbers for specific problems, check web site.
Fee
Free.
Eligibility
No restrictions.
Agency info
UNITED STATES DEPARTMENT OF HOUSING AND URBAN DEVELOPMENT
Federal agency that works to achieve a decent, safe, suitable living environment for every American by advocating for fair housing, acting to reduce homelessness, increasing affordable housing and opportunities for home ownership, and promoting jobs and economic opportunities.