Medical Certification Program | Ohio Edison - A Firstenergy Company

Helps customers with severe health problems may have a licensed physician certify that for serious health reasons, service should not be disconnected for nonpayment for a 30-day period. Provides the household time to get financial help or make payment arrangements.

Data provided by

211 Summit

Physical Address

76 South Main Street, Akron, OH 44308

Hours

Customer Service representatives available Monday to Friday from 8:00am to 6:00pm. Must be used to prior to disconnection or must be obtained within 21 days of disconnection to restore service. May be used two (2) additional times within a 12 month period. The total certification period cannot exceed 90 days per household in any 12 month period.

Application process

Call the toll-free Customer Service department for more information.

Fee

No fee to apply. It does not reduce the amount the household owes.

Eligibility

Serves eligible Ohio Edison Residential customers with severe health problems.

Languages

Spanish.

Service area

Ohio

Agency info

Ohio Edison - A Firstenergy Company

Operates as a public entity that provides the generation, transmission, sale, and distribution of electricity to retail or end-use customers. Note: this is a commercial business.