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Patient Financial Counselors | Cleveland Clinic Foundation

9500 Euclid Ave., Cleveland, OH 44195

Required documents

Hours

24 hours a day, 7 days a week.

Fees

No fee for service; Those who have no health insurance must have household income at or below 400% of federal poverty guidelines to apply for financial help. Patients who qualify for charity might not always have a 100% of bill covered. Those who have an outstanding bill may be able to receive a payment plan on a case-by-case basis. For patients with insurance: program does not cover out of pocket expenses such as co-pays, co-insurance, and/or deductibles.

Service area

United States

Provides answers to patient questions about their present and future accounts, billing, or insurance. Also screens for any possible outside solution including, Marketplace insurance or Medicaid, before offering payment assistance or payment plans.

Data provided by

211 Cleveland

Providing organization

Cleveland Clinic Foundation

A 1300-bed (main campus); 6,500-bed system wide, general medical and surgical hospital for adults and youth. Leads the Cleveland Clinic Health System (CCHS), a system of community hospitals and affiliated hospitals.