Medical Information Services For Medicaid Recipients | Aetna
Offers free 24/7 phone access to a registered nurse who can provide health information and advice. Nurses can assist with health-related questions, understanding prescriptions, suggestions for at-home care for minor injuries and illnesses, and recommendations of when and where to go to seek medical care.
Categories
Data provided by
211 UWGC
Physical Address
Hours
mon 8:00am - 6:00pm;tue 8:00am - 6:00pm;wed 8:00am - 6:00pm;thu 8:00am - 6:00pm;fri 8:00am - 6:00pm
Voice
Application process
Contact the helpline by phone. Note that the helpline is not meant to replace a primary care provider or 9-1-1. For life-threatening conditions and emergencies, call 9-1-1.
Fee
None
Eligibility
Open to Medicaid recipients age 18 and older who have Aetna as their State Medicaid Managed Care Organization (MCO).
Service area
Kentucky
Agency info
Aetna
For-profit company contracted with the Kentucky Cabinet for Health and Family Services to provide managed health care services under the Medicaid and Medicare programs.