Crisis Text Line | Crisis Text Line

Offers a nationwide, confidential, 24 hours a day, 7 days a week crisis prevention 2-way texting messaging service that provides live help from trained crisis counselors.

Data provided by

211 Summit

Physical Address

225 West 34th Street, Floor 9,, Pmb# 9135, New York, NY 10122

Hours

24 hours a day, 7 days a week.

Application process

- When in crisis, text "HOME" or "HOLA" to 741741. - Reach service through through WhatsApp by messaging 443-SUPPORT or 442-AYUDAME for Spanish. - Chat online at https://connect.crisistextline.org/chat. Visit the website at www.crisistextline.org for more information.

Fee

- Crisis Text Line does not charge texters if their cell phone plan is with AT&T, T-Mobile, Sprint, or Verizon, and nothing will appear on a phone bill. -If a plan is with another carrier, standard messaging rates apply, and the short code 741741 may appear on the billing statement.

Eligibility

- Crisis Text Line works on all major United States carriers, and most minor regional carriers. However, shortcodes (like 741741) may not be allowed on some prepaid plans. - Must use WhatsApp or chat if shortcodes are not supported. - Crisis Text Line's system is only able to process 160 characters per message.

Languages

For Spanish, text "HOLA" to 741741 or through WhatsApp by messaging 442-AYUDAME.

Service area

United States

Agency info

Crisis Text Line

Offers a nationwide, 24 hours a day, 7 days a week crisis prevention 2-way texting messaging service that provides live help from trained crisis counselors.