CaptionCall provides telephone captioning service for individuals who have a hearing loss necessitating the use of captions to use the telephone effectively. CaptionCall provides real-time captions of your phone calls. When a CaptionCall customer makes or receives a call using CaptionCall, a live captioning agent is automatically connected to the call. This person uses voice-recognition technology and manual corrections to turn the audio into captions. This combination of technology and human involvement helps CaptionCall deliver the most accurate captions possible. The phone includes both audio and visual features to help you understand phone calls better. •Captions appear nearly simultaneously as you talk. The captions scroll on the screen as the conversation continues. •A volume dial lets you adjust how loud the call is on the handset or speakerphone. •Phone settings let you customize frequencies based on your individual hearing loss. •Additional features like voice messages and saved conversations make the CaptionCall phone extra convenient. When you request a CaptionCall phone, we will personally deliver it to you. Our renowned Red Carpet Service includes: • Free delivery. We personally deliver a CaptionCall phone to your home. • Free installation. We will connect your new phone and make sure it’s working correctly. • Free personalized training. Our professional representatives are selected because they are friendly, patient, and ready to show you how to make the most of your CaptionCall phone. You’ll get hands-on instruction and can ask any questions you need. •Free customer support. Can’t remember how to change phone settings Having trouble getting messages We’re here to help. Our customer support team is available via phone or email. •100% satisfaction guarantee. If you’re not happy with your CaptionCall phone, we’re not happy. We’ll make every effort to make your experience positive. But if you are not satisfied with CaptionCall for any reason, you can return the phone at no cost.