MEDICAL CERTIFICATION | PUBLIC UTILITIES COMMISSION OF OHIO
Provides a 30-day delay in utility shut-off when the dissconection would make operation of necessary medical or life support equipment impossible to a permanent household resident. The 30-day grace period is designed to enable the customer to make arrangements in order to avoid a future shut-off. Under certain circumstances, there may be 2 renewals of this delay over a rolling 12-month period. If there has already been a disconnection, service can be restored if the medical certification form is received within 21 days of shut-off. After 21 days, it cannot be restored using this mechanism. Does not reduce the amount the customer owes.
Categories
Data provided by
UW 211 Greater Toledo
Physical Address
180 East Broad Street, Columbus, OH 43215
Hours
Varies with utility office hours. Same-day reconnection available if certificate is provided to the utility company before 3:30pm.
Fax
(614) 752-8351
Fee
No fees
Eligibility
Any Ohio residential PUCO-regulated utility customer, for whom utility shut-off would be especially dangerous to the health of a permanent member of the household, and who has certification of this from a licensed medical professional. Customer must be willing to enter into a payment agreement to pay off the balance on the account. Any customer with an act of fraud may not use medical certificate until they cure the fraudulent amount, plus investigation fees.
Agency info
PUBLIC UTILITIES COMMISSION OF OHIO
PUCO regulates providers of all kinds of utility services including electric and natural gas companies, local and long distance telephone companies, water and wastewater companies, and rail and trucking companies.