Family Stability Initiative | Chn Housing Partners

Assists families who are behind in their rent or mortgage to remain in their homes and regain financial stability, as well as security deposit assistance for families in transition. Services vary based on the needs of the individual family, but can include mediation and rent/mortgage payment negotiation with landlord/lender, help accessing utility payment assistance programs, and financial counseling. Up to $1500 in assistance may be available. Support for school-aged children in the household may include access to low-cost computers (funding for computers is currently out). Will also assist with property tax payment to remain in their homes and regain financial stability.

Data provided by

211 Cleveland

Physical Address

3711 Chester Ave., Ste. 100, Cleveland, OH 44114

Hours

Intake: M-F: 9:00am-5:00pm.

Fax

(216) 574-7130

Fax

(216) 803-6739

fax | Energy Services Department

Voice

(216) 881-8443

voice | Financial Mobility Main Line

Voice

(216) 574-7100

voice | Recorded Information Line

Voice

(216) 600-8108

voice | CHN Utility Assistance Appointment Line

Application process

The availability of this program changes often. Check the website to see if it is currently available. Program accepts 50 new applications per month. If applications are closed for the month callers should check back at the beginning of the following month - applications open on the 1st Monday of each month at 8:00am. The web page will show when the program is open or closed and the date it will reopen. Visit website, under "Renter Resources" select "Renter Supports" then select "Housing Stability." Will first need to access the "CHN's Eligibility Checker." Once the "Eligibility Checker" is successfully completed, applicant will be redirected to complete a full application. If the application does not populate then the agency has it the 50 application quota. Application can be submitted through the website along with the required documents. Documents can be returned via fax, mail, or can be dropped off in a secure document dropbox located on the 1st floor next to the building elevator. May also phone for instructions M-F: 8:30am-5:00pm. Clients can be provided with intake paperwork and instructions by mail or e-mail, and will be asked to return documentation by mail or e-mail. A housing counselor will be assigned to the case and will schedule a phone appointment to determine final eligibility, coordinate rental assistance payments with the caller and landlord, and connect the caller with other resources.

Fee

None

Eligibility

Cuyahoga County families with at least one child under 18 years of age and/or up to 12th grade. No income guidelines but must have income or subsidies to ensure ongoing rent costs are affordable. Must have suffered a hardship (loss of regular income or unexpected major expense) within last 3 months. Unexpected major expenses include medical/dental bills and necessary unplanned repair or purchase of vehicle, stove, fridge, furnace, or water heater. Can obtain help if already evicted however but must have already found a new place to live to qualify for financial assistance. Traditionally this is a once in a lifetime program, however, if a client has a new emergency hardship and it has been over one year since last assisted, they may allow it. It's case by case.

Service area

Cuyahoga County, Ohio

Agency info

Chn Housing Partners

Works to provide affordable housing and homeownership options for low- and moderate-income families in economically viable neighborhoods. Offers low-income homeowners health- and safety-related home improvements. Provides training programs on a variety of topics.