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Consumer Inquiries - Includes Power Outage Reporting, Supplier Choice | First Energy Corp

76 S Main St., Akron, OH 44308

Required documents

Hours

There is no administrative office at this site. Utility has no walk-in offices.

(800) 255-0444
Voice·

voice | Supplier Choice

(800) 589-3101
Voice·

voice | Customer Service / All Inquiries

(888) 544-4877
Voice·

voice | direct for power outages--(888)LIGHTSS

Fees

Free.

Service area

Trumbull County, Ohio Madison County, Ohio Union County, Ohio Wood County, Ohio Medina County, Ohio Clark County, Ohio Sandusky County, Ohio Fayette County, Ohio Geauga County, Ohio Seneca County, Ohio Fulton County, Ohio Franklin County, Ohio Morrow County, Ohio Summit County, Ohio Lorain County, Ohio Defiance County, Ohio Lake County, Ohio Knox County, Ohio Ashtabula County, Ohio Henry County, Ohio Delaware County, Ohio Stark County, Ohio Greene County, Ohio Lucas County, Ohio Huron County, Ohio Mahoning County, Ohio Williams County, Ohio Wayne County, Ohio Crawford County, Ohio Putnam County, Ohio Cuyahoga County, Ohio Ashland County, Ohio Holmes County, Ohio Marion County, Ohio Ottawa County, Ohio Portage County, Ohio Columbiana County, Ohio Erie County, Ohio Wyandot County, Ohio Richland County, Ohio

Provides customer assistance with securing and maintaining electric power, billing concerns, utility issues related to health concerns, payment arrangements and other necessary services. Provides basic consumer education regarding electricity and its use. Offers information that will help consumers make price comparisons between suppliers and provides list of suppliers. Also provides a phone number to report power outages in event of storms and other events exterior to an individual home. Every few years will come out to properties and assess if a tree needs to be trimmed due to it interfering with power lines (can also call to request service if tree branches are interfering with power lines).

Data provided by

211 Cleveland

Providing organization

First Energy Corp

Operates as a regulated electric power distributor for parts of Ohio, and assists customers with all services necessary for such a utility. Online bill payment is available through web site.

Consumer Inquiries - Includes Power Outage Reporting, Supplier Choice | First Energy Corp