Utility Disconnection Protection (MEDICAL CERTIFICATE)

Utility Disconnection Protection (MEDICAL CERTIFICATE) | Aep Ohio

700 Morrison Road, Gahanna, OH 43230

Eligibility

Open to AEP customers who:

are at risk of disconnection or have been disconnected for no more than 21 days
and have a permanent household member with a health condition that would be seriously affected by disconnected utility services

Hours

mon 12:00am - 11:59pm tue 12:00am - 11:59pm wed 12:00am - 11:59pm thu 12:00am - 11:59pm fri 12:00am - 11:59pm sat 12:00am - 11:59pm sun 12:00am - 11:59pm

(800) 672-2231

Voice

Application process

Call to request assistance.

Fees

None

Service area

Brown County, Ohio
Adams County, Ohio

Description

Provides a 30 day extension to prevent utility disconnection with verification of qualifying medical condition from a medical provider. A maximum of three medical extensions can be used within a rolling 12-month period.

Data provided by

211 UWGC

What's Here

Utility Disconnection Protection

Providing organization

Aep Ohio

Provides regulated electric utility service to customers throughout Ohio.