Electric Service Providers | American Electric Power
700 Morrison Road, Gahanna, OH 43230
Not Applicable.
Eligibility
Serves various regions in Ohio.
Required documents
Account number and payment information required when paying bill by phone.
Hours
Customer Service is available 24 hours a day, 7 days a week. Closed on Federal holidays.
(800) 672-2231
Voice·
voice | Customer Service
Websitehttp://www.aepohio.com
Languages
Spanish.
Application process
Call the office or visit the website for information. Bill payment may be made via mail, phone, in person at a payment center, and direct payment through checking and savings accounts at participating financial institutions.
Fees
Varies according to service.
Service area
Ohio
Provides electricity services, including the hook-up of services and the installation, maintenance, and repair of meters and other necessary equipment.
Last assured
04/25/2025
What's Here
Providing organization
American Electric Power
Operates as a public entity that provides the generation, transmission, sale, and distribution of electricity to retail or end-use customers. Note: this is a commercial business.