1641 Payne Ave., Cleveland, OH 44114

M-F: 9:00am-4:00pm

Applications may be picked up and dropped off (in drop-box) at Neighborhood Family Service Centers M-F: 9:00am-4:00pm. Applications are available on website and can then be emailed or faxed to the agency. May also call the PRC Hotline to request an application by mail, to check the status of an application, or with questions about the application process (applications can't be done over the phone, the hotline can only answer questions that the applicant may have about the application) M-F: 8:30am-4:30pm (if no answer, leave a voice mail and the call will be returned within one to two business days). Clients should should also notify third party (such as job training program or employer) that application is pending. Once all verifications are received, the application will be processed within 30 days, but are usually processed in a shorter time period. It is recommended that those applying for this program also contact the Red Cross for case management services. Once approved, client will pick up their voucher at the Virgil Brown Neighborhood Family Service Center and will then have to locate a store that will accept the voucher. The client turns the voucher over to the store for the items purchased and then the vendor signs the voucher and returns it to JFS who will then mail a check to the store. JFS does not have any formal agreement with any vendors to accept PRC vouchers - it is up to the vendors to accept them (clients should call around to find stores that take the voucher). May also call the PRC Hotline for help with the application process or to check the status of an application M-F: 8:30am-4:30pm (if no answer, leave a voice mail and the call will be returned within one to two business days). The PRC application will be approved or denied as quickly as possible, but no later than 10 calendar days once all required verifications are received from the applicant. Notification shall be given in person or sent by mail within two (2) business days

Free

* Must be experiencing loss due to fire or Governor declared disaster. *Serves Cuyahoga County households with Income must be 200% of the Federal poverty level or less. *Must have at least one child under the age of 18 (or through age 18 if the child is still in high school) or be pregnant (in the third trimester). *In certain cases, will serve non-custodial fathers or mothers if they are enrolled with OWF (Ohio Works First), food stamps and/or Medicaid. These clients must be current with their Child Support Order). *Applicants must explore other community resources that may meet the current need (this can be accomplished by calling 2-1-1). *At least one member of the family must be a U.S. citizen or qualified alien. *Any liquid assets over $1000 must be used as co-pay towards meeting the need in question. * Benefits for a specific need are limited to once in a four month period for non-employed families and once per month for employed families. *DOES NOT SERVE fugitive felons, and those who have been convicted of program fraud where repayment has not yet occurred. SANCTIONED PERSONS CAN STILL QUALIFY if applying for PRC within 30 days of the end of the sanction period.