Open to interested persons age 18 or over (for adoption), age 21 or over (for foster care). Adoptive family recruitment serves those anywhere, although those outside Cuyahoga County will need to have a home study performed by their county child-serving agency. Foster family recruitment serves those in Cuyahoga County and contiguous counties (Lake, Geauga, Portage, Summit, Medina, and Lorain, provided that placing a child in an out of Cuyahoga County home doesn't create a barrier to visitation with parents of origin. Potential foster parents must also be in good health, have a stable home with room for an additional child, have sufficient income for family needs, are accepting of a child who is not their own, can provide a warm nurturing family environment, and in the case of a foster child support family reunification. Qualifying families must meet all of the requirements of the Ohio Administrative code as well as agency policies.

Office hours are M-F: 8:00am-5:00pm but many services are available at other times. Recruitment phone line is monitored until 7:00pm, but message can be left 24 hrs a day, 7 days a week and will be returned promptly the next business day. Recruitment staff is available for meetings and recruitment events if a request is made for this service. Pre-service training classes are scheduled during the day, evening and selected weekends. The schedule is available on line.