Direction Home: Long Term Care Ombudsman Program | Direction Home Akron Canton Area Agency On Aging And Disabilities
Resource Name:Direction Home: Long Term Care Ombudsman Program | Direction Home Akron Canton Area Agency On Aging And Disabilities
Direction Home Akron Canton Area Agency On Aging And Disabilities
address
1949 Town Park Boulevard, Uniontown, OH 44685
Eligibility
Serves residents of Stark County who have applied for MyCare Ohio or are on the MyCare Ohio program.
Required documents
Will be requested as needed.
Hours
Monday - Friday: 8:00 am to 5:00 pm.
(800) 421-7277
Voice
·voice | Ombudsman Services
(330) 896-9172
Voice
(844) 644-6582
Voice
·voice | Ohio Benefits Long-Term Services and Supports
(877) 770-5558
Voice
·voice | Aging and Disability Resource Center
(330) 776-4620
Voice
·voice | Register for Medicare Education Seminars
Languages
None.
Application process
Call the office of visit the website for more information or to make a complaint
Fees
None.
Service area
Stark County, Ohio
Accepts and investigates MyCare Ohio complaints for Ohioans covered by both Medicare and Medicaid through this program. Services include:
- Provide Ombudsman Core Services (information, advocacy, and complaint investigation) for dual-eligible members of MyCare Ohio and the community-well.
- Provide information regarding rights and benefits to members, families, and providers within the MyCare Ohio service delivery system.
- Investigate and resolve complaints regarding MyCare Ohio enrollees and other LTC consumers receiving care from Managed Care Organizations.
- Assist and represent MyCare members and families in administrative hearings and appeal situations in accordance with Ombudsman policy.
Last Verified
07/06/2026
Providing organization
Direction Home Akron Canton Area Agency On Aging And Disabilities
Plans, funds, and coordinates services for older persons and persons with disabilities in Portage, Stark, Summit, and Wayne counties to live with dignity and choices in their homes and communities for as long as possible. Administers PASSPORT, MyCare Ohio, The Assisted Living Waiver, The Ohio Home Care Waiver, Care Coordination, Elder Rights, Family Caregiver Support Program, Nursing Home Placement Assistance Program, and other services designed to help older adults and individuals with functional limitations maintain independence. Provides funds for services administered by other community agencies including client finding, specialized information and referral, transportation, home-delivered meals, medical treatment, personal care, respite care, safety monitoring, health assessments, congregate meals, recreational activities, and adult day care.
Data provided by
Lifeline Lake County 211