Emergency Heap - Winter Crisis Program | Lorain County Community Action Agency
Provides financial assistance to reconnect or maintain home heating services for eligible households once per heating season. Generally assists with a payment up to: - $175 for PUCO regulated companies. - $750 for non-PUCO regulated utilities (such as a municipal utility). - $1,200 for those who use bulk fuel (oil, propane, kerosene, or bottled gas). - $650 for coal, wood or solid fuels. - $1,500 in heating unit repairs or replacements. NOTE: Scheduling an appointment automatically places a 1-time hold on disconnection for REGULATED utilities until after the scheduled appointment date (unless a previous hold was placed on the customer's account). The appointment must be at least 48 hours before the scheduled disconnection and the utility account number must have been entered. - Customers are only allowed one (1) disconnection hold for an assistance appointment per Winter Crisis Program (WCP) season. - Rescheduling or missing appointment removes the hold and possibly triggers loss of service.
Categories
Data provided by
211 Summit
Physical Address
105 Maple Street, Wellington, OH 44090
Hours
In person appointments are scheduled for Fridays from Friday November 7th, 2025 through Friday March 27th, 2026.
Voice
Fax
(440) 457-0337
fax | Main office
Website
https://www.lccaa.net
Application process
Call 440-731-2640 to schedule an in person appointment.
Fee
- No fee to apply. - Utility reconnection fee is not covered. A reconnection fee may have to be paid to the utility before the utility is turned back on.
Eligibility
- Serves households in Lorain County with gross income at or below 175% of the Federal Poverty Guidelines. NOTE: Some income is deemed excludable such as income earned by dependent minors under 18 years old, child support paid-out, health insurance premiums, and some Medicare costs. - Either gas or electric service or both must have been disconnected or be in threat of being disconnected OR - Need to establish new service OR - Need to pay to transfer service OR - For those who use bulk fuel for heating, tank must be at 25% or less or have less than a 10-day supply AND - Must be a United States citizen.. NOTE: Household must not be currently using a Medical Certificate because this takes the household out of disconnect status.
Languages
None.
Service area
Lorain County, Ohio
Agency info
Lorain County Community Action Agency
Works to eliminate the causes of poverty and improve the overall quality of life for citizens of Lorain County. Services include Head Start, Pathways Hub, Home Energy Assistance Program, and Produce Center.