Electric Service Providers | Ohio Edison

Electric Service Providers | Ohio Edison - A Firstenergy Company

76 South Main Street, Akron, OH 44308

Not Applicable.

Eligibility

Ohio Edison serves portions of Northeast Ohio.

Required documents

None.

Hours

Customer service representatives available Monday through Friday from 8:00am to 6:00pm. Automated services available by phone 24 hours a day, 7 days a week.

(800) 633-4766

Voice - voice | Customer Service

(888) 544-4877

Voice - voice | Power Outages 1-888-LIGHTSS

https://www.firstenergycorp.com/help/communication_tools.html

Languages

Spanish.

Application process

Call the toll-free customer service number, send a text, or visit the website for more information. Interactive Text Messaging: Get started with this service by texting REG to 544487 (LIGHTS). Once registered, users can send the following commands to 544487 (LIGHTS): - REG: register for text messages. - BAL: obtain an account balance. - OUT: report a power outage. - STAT: obtain status on a report outage. - HELP: get a list of keywords and link to FAQs. - PAUSE: temporarily stop receiving alerts. - RESUME: reactivate alert. - CANCEL: resets the current two-way conversation. - UNSUBSCRIBE: stop current alert from being received. - STOP: stop all alerts.

Fees

Varies according to service.

Service area

Ohio

Description

Serves as an investor-owned electric system responsible for the generation, transmission, sale, and/or distribution of electricity to retail or end-use customers.

Data provided by

211 Summit

What's Here

Electric Service Providers

Providing organization

Ohio Edison - A Firstenergy Company

Operates as a public entity that provides the generation, transmission, sale, and distribution of electricity to retail or end-use customers. Note: this is a commercial business.