Irs Taxpayer Assistance Center | Internal Revenue Service

Elevators|Wheelchair Accessible Building (no stairs & entrance door).

There are no restrictions for this service.

Will be requested as needed.

Phone assistance available Monday to Friday from 7:00am to 7:00pm. All services at local Internal Revenue Service offices require an appointment. "Where's My Refund?" is updated once daily, usually overnight, so there is no reason to check more than once per day or to call the IRS to get information about a refund. Taxpayers can check "Where's My Refund?" within 24 hours after the IRS has received their e-filed return or four (4) weeks after receipt of a mailed paper return. "Where's My Refund?" has a tracker that displays progress through three (3) stages: (1) Return Received, (2) Refund Approved, and (3) Refund Sent. Extensions: Form 4868 - Must request the extension of time to file by the regular due date of the return to avoid the penalty for filing late. An extension of time to file is not an extension of time to pay.

Website can be translated into languages including Spanish, Vietnamese, Russian, Korean, Haitian Creole, Traditional Chinese, and Simplified Chinese. Utilizes language interpretation services by phone.

Call the office or visit the website for more information. Personal assistance may be available at a local office if a tax issue cannot be handled online or by phone.

No fee. Note: No longer issuing paper refund checks after September 30th, 2025.

Cuyahoga County, Ohio United States Medina County, Ohio Stark County, Ohio Summit County, Ohio Harrison County, Ohio Tuscarawas County, Ohio Lorain County, Ohio Portage County, Ohio Carroll County, Ohio Jefferson County, Ohio