Real-Time Relief | United Way 211 - Cleveland

Provides a one-time payment via a pre-loaded debit card for a specific, identified need that is preventing the caller from maintaining financial stability or putting the caller at risk of future reliance on public benefits (e.g., clothing for a new job, short-term transportation/car repair for work, etc.). Does not pay for ongoing expenses, such as car payments and insurance. The card must be used at a vendor/point of sale - it cannot be used to withdrawal cash.

Data provided by

211 Cleveland

Physical Address

1331 Euclid Ave., Cleveland, OH 44115

Hours

24 hours, 7 days a week to begin application process. Once application process is started follow-up calls and one in-person meeting to pick up the gift card.

Voice

(216) 436-2000

voice | May also dial 2-1-1

Fax

(216) 436-2252

Application process

Call United Way 211 24 hours a day, 7 days a week. If caller meets all eligibility criteria and no other services exist to meet the need, specialist will ask additional questions to begin application process.

Fee

None

Eligibility

Currently employed Cuyahoga County residents. Annual household income MUST be between 200% and 300% of FPL. Up to 2 adults per household may apply (if 2 adults applying, both must be employed) A household can receive assistance once per lifetime. This is a program of last resort. Lost cards cannot be replaced. If other services are available to assist, those referrals should take precedence. Applicants must be willing to release basic personal information to the Cuyahoga County Department of Jobs and Family Services (more information about this release will be provided by a Tier 2 Specialist once initial application is complete).

Service area

Cuyahoga County, Ohio

Agency info

United Way 211 - Cleveland

Offers 24-hour telephone information about health and human services in Cuyahoga County.