*Serves Cuyahoga County households with Income at or below 200% of the Federal poverty level. *Must have at least one child under the age of 18 (or through age 18 if the child is still in high school) or be pregnant (in the third trimester). *In certain cases, will serve non-custodial fathers or mothers if they are enrolled with OWF (Ohio Works First), food stamps and/or Medicaid. These clients must be current with their Child Support Order). *Applicants must explore other community resources that may meet the current need (this can be accomplished by calling 2-1-1). *At least one member of the family must be a U.S. citizen or qualified alien. *For gas and electric: The applicant's name must be on the bill. *For water: applicant's name must be on bill OR lease must indicate that the tenant is responsible for the water bill *Any liquid assets over $1000 must be used as co-pay towards meeting the need in question. *PRC can only be used once per year for one unique utility at a time (max of $750 for all utilities combined). *When available, must apply and make use of E-HEAP (Winter or Summer Crisis) and PIPP PLUS and either have used it or have been denied before PRC can be granted. *Must have SHUT OFF/TERMINATED/FINAL NOTICE unless the applicant is moving and needs to have utilities turned on at a new residence. *Does not assist those who receive a utility subsidy (for example: those with public housing who receive a discount on their utilities). Applicants who receive a utility subsidy that meets or exceeds the monthly PIPP (or other payment plan) are not eligible. *DOES NOT SERVE fugitive felons, and those who have been convicted of program fraud where repayment has not yet occurred. SANCTIONED PERSONS CAN STILL QUALIFY if applying for PRC within 30 days of the end of the sanction period.

Completed application form Proof of address Proof of income: all income which has been received by any member of the assistance group (household) during the previous 30 days will be considered. Gross income, both earned and unearned, will be counted verbal verification of income from the income source is permissible). Proof of ALL liquid assets (verbal or written) Proof of the applicant's change in circumstance leading to the current need and written proof that the applicant made a significant attempt to use other community services to meet the need presented. If pregnant, need a medical statement verifying pregnancy. In most cases, will need a disconnect notice (see WHO QUALIFIES for exceptions). For water bill: if the applicant's name is not on the bill, will need a copy of lease stating that tenant is responsible to pay water bill. In addition, if the cost of the documented need exceeds the amount of PRC that is to be issued, the applicant must provide verification that they have paid the amount in excess of the PRC payment, prior to receiving payment.

M-F: 9:00am-4:00pm.