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Winter Crisis Program (EHEAP) | Guernsey, Monroe, Noble Community Action Commission

615 North Street, L Carter Corporate Center, Caldwell, OH 43724

Eligibility
income test based on the past three months or past twelve months will be done to qualify the household for assistance. You must bring proof of income for everyone in your household, birth dates and social security numbers and a copy of your disconnect bill or proof of bulk fuel vendor used. Your application will not be processed until you supply this information.
Required documents

Hours
Mon-Fri 8am-4pm.
Application process
Call 740-732-2388 to learn more or complete an application.
Fees
None.
Service area
Noble County, Ohio Guernsey County, Ohio Monroe County, Ohio
The HEAP Winter Crisis Program helps income eligible Ohioans that are threatened with disconnection, have been disconnected or have less than a 25 percent supply of bulk fuel in their tank maintain their utility service. The program runs from November 1 until March 31. Ohio households, serviced by a Public Utilities Commission of Ohio-regulated utility, must sign up for the Percentage of Income Payment Plan Plus (PIPP) or another payment plan in order to receive emergency benefits.
Last assured
09/25/2025
Providing organization
Guernsey, Monroe, Noble Community Action Commission
GMNCAC serves as the Community Action agency of Guernsey, Monroe and Noble Counties and provides services that reduce the impact of poverty.