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Tenant Information Line | Cleveland Legal Aid Society

1223 West Sixth Street, Cleveland, OH 44113

Eligibility

Tenants/persons renting who may have questions regarding their rights and responsibilities

Required documents

Hours

Mon 9:00 AM - 5:00 PM Tue 9:00 AM - 5:00 PM Wed 9:00 AM - 5:00 PM Thu 9:00 AM - 5:00 PM Fri 9:00 AM - 5:00 PM

Application process

Call during business hours and leave a brief message including your full name, phone number, and a short description of your housing question. For example, I have repair issues, My landlord changed my locks, or I want my security deposit returned.

Information line for tenants regarding their rights and responsibilities. This is an information line only, and those with legal questions may be referred to Legal Aid's intake or a neighborhood legal advice clinic.

Some examples of common questions are:
  • Am I allowed to break my lease
  • How can I get my landlord to make repairs
  • What do I need to do to get back my security deposit
  • Can I keep my service animal if my new building does not allow pets
  • Do I have to keep paying rent if my landlord is not paying utilities that are his responsibility
  • I received a 3- day notice, do I need to move
  • How much can my landlord charge for late fees
COVID-19 Temporary Message: All Legal Aid walk-in intake has been suspended until further notice. Community based legal clinics are also canceled through April. People are encouraged to do over the phone and online intakes at this time.
Data provided by

2-1-1 Ashtabula County

Providing organization

Cleveland Legal Aid Society

Provides legal advice andcounseling in areas of civil matters, including: bankruptcy, child custody, consumer rights, disability, domestic violence, employment, family law, health, foreclosure, public benefits, and more.