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Winter Crisis/Emergency Home Energy Assistance Program (E-HEAP/EHEAP) | Harcatus Tri-County Community Action Organization

122 South Main Street, Cadiz, OH 43907

- Serves residents of Harrison, Carroll, and Tuscarawas Counties. - Households gross income must be at or below 175% of the Federal Poverty Guidelines. NOTE: Some income is deemed excludable such as income earned by dependent minors under 18 years old, child support paid-out, health insurance premiums, and some Medicare costs. - Either gas or electric service or both must have been disconnected or be in threat of being disconnected OR - Need to establish new service OR - Need to pay to transfer service OR - For those who use bulk fuel for heating, tank must be at 25% or less or have less than a 10-day supply AND - Must be a United States citizen. NOTE: Household must not be currently using a Medical Certificate because this takes the household out of disconnect status.
By appointment only from November 3rd, 2025 through Monday March 31st, 2026.
(888) 368-0203

Voice - voice | Energy Assistance Line

https://harcatus.itfrontdesk.com/apptonline/landing.html?client_code=HARCATUS

None.

Appointments begin on Monday November 3rd, 2025. Call the toll-free Energy Assistance Line or visit the website at https://harcatus.itfrontdesk.com/apptonline/landing.html?client_code=HARCATUS 24 hours a day, 7 days to see if an appointment can be made and to schedule an appointment. NOTE: - If calling from 11:00pm to 7:00am, callers may be informed that there are no appointment slots available. - It is recommended to call the appointment line at various times each day (such as after 7:00am, after 8:00am, and in the afternoon) to try to schedule an appointment.

No fee to apply. Utility reconnection fee is not covered. A reconnection fee may have to be paid to the utility before the utility is turned back on.

Tuscarawas County, Ohio
Carroll County, Ohio
Harrison County, Ohio

Description

Provides financial assistance to reconnect or maintain home heating services for eligible households once per heating season. Generally assists with a payment up to: - $175 for PUCO regulated companies. - $750 for non-PUCO regulated utilities (such as a municipal utility). - $1,200 for those who use bulk fuel (oil, propane, kerosene, or bottled gas). - $650 for coal, wood or solid fuels. - $500 in heating unit repairs or replacements. - Scheduling an appointment automatically places a 1-time hold on disconnection for REGULATED utilities until after the scheduled appointment date (unless a previous hold was placed on the customer's account). Customers are only allowed one (1) disconnection hold for an assistance appointment per Winter Crisis Program (WCP) season. - Rescheduling removes the hold and possibly triggers loss of service.

Data provided by

211 Summit

Providing organization

Harcatus Tri-County Community Action Organization

A non-profit corporation that serves the Ohio counties of Harrison, Carroll, and Tuscarawas. Partners with federal, state, and local governments, as well as other groups to develop, manage, and deliver human and social services for the betterment of our communities. HARCATUS' mission is to improve the quality of life for individuals and families by minimizing the effects of poverty, promoting self-sufficiency and advocating for positive change.