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Medical Information Services For Medicaid Recipients | Molina Healthcare

5100 Commerce Crossings Drive, Louisville, KY 40229

Eligibility

Open to Medicaid recipients age 18 and older who have Molina as their State Medicaid Managed Care Organization (MCO).

Required documents
Requested as needed. Contact for information.
Hours
mon 12:00am - 11:59pm tue 12:00am - 11:59pm wed 12:00am - 11:59pm thu 12:00am - 11:59pm fri 12:00am - 11:59pm sat 12:00am - 11:59pm sun 12:00am - 11:59pm
(800) 606-9880
Voice·

voice | Nurse Advice Line

Application process

Contact the helpline by phone. The helpline is not meant to replace a primary care provider or 9-1-1. For life-threatening conditions and emergencies, call 9-1-1.

Fees

None

Service area
Ohio Kentucky

Offers free 24/7 phone access to a registered nurse who can provide health information and advice. Nurses can assist with health-related questions, understanding prescriptions, suggestions for at-home care for minor injuries and illnesses, and recommendations of when and where to go to seek medical care.

Last assured
01/28/2025
Providing organization
Molina Healthcare

For-profit company contracted with state departments of insurance to provide managed health care services under the Medicaid and Medicare programs.