Medical Information Services For Medicaid Recipients | Molina Healthcare

Offers free 24/7 phone access to a registered nurse who can provide health information and advice. Nurses can assist with health-related questions, understanding prescriptions, suggestions for at-home care for minor injuries and illnesses, and recommendations of when and where to go to seek medical care.

Data provided by

211 UWGC

Physical Address

5100 Commerce Crossings Drive, Louisville, KY 40229

Hours

mon 7:00am - 7:00pm;tue 7:00am - 7:00pm;wed 7:00am - 7:00pm;thu 7:00am - 7:00pm;fri 7:00am - 7:00pm

Voice

(800) 606-9880

voice | Nurse Advice Line

Voice

(800) 578-0603

voice | Medicaid Member Services

Voice

(833) 858-0430

voice | Healthy Rewards Program

Application process

Contact the helpline by phone. The helpline is not meant to replace a primary care provider or 9-1-1. For life-threatening conditions and emergencies, call 9-1-1.

Fee

None

Eligibility

Open to Medicaid recipients age 18 and older who have Molina as their State Medicaid Managed Care Organization (MCO).

Service area

Kentucky
Ohio

Agency info

Molina Healthcare

For-profit company contracted with state departments of insurance to provide managed health care services under the Medicaid and Medicare programs.