Income Assistance Program | Cota
Resource Name:Income Assistance Program | Cota
Cota Customer Experience Center
address
33 North High Street, Columbus, OH 43215
Eligibility
Must participate in one of the following countywide programs: SNAP food assistance, Publicly funded childcare, Ohio Works First cash assistance (OWF), Prevention, Retention and Contingency emergency assistance (PRC), Medicaid, Temporary Assistance to Needy Families (TANF) and WIC.
Required documents
Photo ID. Verification from a qualifying agency that displays applicant's name and verifies assistance received from one of the countywide programs.
Hours
Mon-Fri 8 am-5 pm.
(614) 228-1776
Voice
·voice | Customer Care
Application process
Visit the COTA Customer Experience Center to apply.
Fees
Fares capped at $2.25 per day and $31 per month. Does not apply to cash paying customers. Must utilize the Transit App or COTA Smartcard.
Service area
Franklin County, Ohio
The COTA Income Assistance Program will provide a 50% transit discount to individuals who receive public income assistance.
Last Verified
04/08/2026
What's Here
Providing organization
Cota
Public transportation system within Franklin County and contiguous counties.
Data provided by
LSS 211 Central Ohio