None.

- To schedule a trip on SCAT, individuals must be a registered passenger with the Customer Care Department. Individuals age 62 or older may call the METRO SELECT Scheduling Line to register over the phone. - Individuals with disabilities must apply for SCAT or ADA services following the procedures outlined below. - Once an individual has been registered and, if necessary, approved to schedule a SCAT or ADA trip, call the METRO SELECT Scheduling Line from 7:00am to 5:00pm the day before the desired trip. If the caller is planning a Monday trip, call the prior Friday for a reservation. When calling, must provide SCAT ID number, appointment time or the time to be dropped off and return time, the destination address, and inform staff of any mobility devices used or special equipment needed. The individual will be given a time window to be ready for the driver. Drivers cannot wait. To schedule a return trip, callers must make arrangements when scheduling pick-up or must call the METRO SELECT Return Trip Line. - Individuals with a disability that prohibits them from using regular line service may call to request a SCAT or ADA application. The application must be completed by both the applicant and their doctor. Once SCAT receives a completed application, staff will review it and issue the applicant a photo ID if the individual is eligible. - Individuals with a functional disability wanting to use METRO’s ADA service may call to request a METRO ADA Complementary Paratransit Service application. Once Customer Care receives a completed application, staff will review it and contact the applicant so the applicant can make an appointment for a required functional assessment by Summa Western Reserve Hospital’s Easy Street. There is NO charge for the one-hour functional assessment and METRO will provide transportation to the functional assessment if requested. After assessment, METRO will send applicant a letter of approval or denial.

Drivers accept Mobile Ticketing, METRO fare cards, and cash and cannot make change. - SCAT: $2.00 each way (may take a companion for an additional $2.00). - ADA: $2.50 each way (may take a personal care attendant {PCA} at no additional charge).

Summit County, Ohio