Utility Disconnection Protection (CERTIFICATE OF NEED) | Northern Kentucky Community Action Commission

Issues a Certificate of Need, which states that a utility customer is eligible for a state-funded energy assistance program and/or that their household income is at or below 130 percent of the poverty level. A Certificate of Need may be presented to a utility company to receive a 30 day extension of service. A Certificate of Need may be obtained and utilized seasonally, between November 1st and March 31st.

Data provided by

211 UWGC

Physical Address

533 West Pike Street, Covington, KY 41011

Hours

Monday:08:00-16:00;Tuesday:08:00-16:00;Wednesday:08:00-16:00;Thursday:08:00-16:00;Friday:08:00-16:00

Application process

Virtual appointments may be scheduled by phone or online. Walk-ins accepted for in-person service. Customers must provide a Certificate of Need to their utility company within the initial 10 day disconnection notice period.

Fee

None

Eligibility

Open to individuals with a household income at or below 130% of the Federal Poverty Level who have received a utility disconnection notice.

Service area

Grant County, Kentucky Campbell County, Kentucky Kenton County, Kentucky Boone County, Kentucky

Agency info

Northern Kentucky Community Action Commission

Regional community action agency providing a variety of supportive services focused on family and children, housing and weatherization, and career readiness.