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Medical Information Services For Medicaid Recipients | Humana

500 West Main Street, Louisville, KY 40201

Eligibility

Open to Medicaid recipients age 18 and older who have Humana as their State Medicaid Managed Care Organization (MCO).

Required documents
Requested as needed. Contact for information.
Hours
mon 12:00am - 11:59pm tue 12:00am - 11:59pm wed 12:00am - 11:59pm thu 12:00am - 11:59pm fri 12:00am - 11:59pm sat 12:00am - 11:59pm sun 12:00am - 11:59pm
(800) 648-8097
Voice·

voice | Nurse Advice Line

Application process

Call for service. Note: the helpline is not meant to replace a primary care provider or 9-1-1. For life-threatening conditions and emergencies, call 9-1-1.

Fees
None
Service area
Kentucky

Offers free 24/7 phone access to a registered nurse who can provide health information and advice. Nurses can assist with health-related questions, understanding prescriptions, suggestions for at-home care for minor injuries and illnesses, and recommendations of when and where to go to seek medical care.

Last assured
09/23/2024
Providing organization
Humana

For-profit company contracted with state departments of health insurance to provide managed health care services under the Medicaid and Medicare programs.