Medical Information Services For Medicaid Recipients | Humana
Offers free 24/7 phone access to a registered nurse who can provide health information and advice. Nurses can assist with health-related questions, understanding prescriptions, suggestions for at-home care for minor injuries and illnesses, and recommendations of when and where to go to seek medical care.
Categories
Data provided by
211 UWGC
Physical Address
500 West Main Street, Louisville, KY 40201
Hours
mon 7:00am - 7:00pm;tue 7:00am - 7:00pm;wed 7:00am - 7:00pm;thu 7:00am - 7:00pm;fri 7:00am - 7:00pm
Voice
Application process
Call for service. Note: the helpline is not meant to replace a primary care provider or 9-1-1. For life-threatening conditions and emergencies, call 9-1-1.
Fee
None
Eligibility
Open to Medicaid recipients age 18 and older who have Humana as their State Medicaid Managed Care Organization (MCO).
Service area
Kentucky
Agency info
Humana
For-profit company contracted with state departments of health insurance to provide managed health care services under the Medicaid and Medicare programs.