Percentage Of Income Utility Payment Plans | Warren County Community Services, Inc

645 Oak Street, Lebanon, OH 45036

Designated Parking, Elevators.

Eligibility

Open to residents of Warren County with a household income at or below 175% federal poverty guidelines who have utility service from an electric or natural gas company regulated by the Public Utility Commission of Ohio (PUCO).

Required documents

Other documents (Copy of most current printout from JFS for those receiving SNAP benefits),Proof of residence (Proof of residency for renters (current lease or statement from landlord)),Proof of citizenship (Proof of citizenship for all household members (birth certificate, Social Security card)),Utility bill,Proof of income (Proof of income for the last 30 days for all household members age 18 and older)

Hours

mon 8:00am - 4:30pm tue 8:00am - 4:30pm wed 8:00am - 4:30pm thu 8:00am - 4:30pm fri 8:00am - 4:30pm

(513) 695-2271

Voice - voice | Elderly Services Program (ESP)

(513) 695-2100

Voice

(513) 695-2200

Voice

(513) 695-2252

Voice - voice | Retired and Senior Volunteer Program (RSVP)

(513) 970-6737

Voice - voice | Automated Appointment Scheduler

(513) 695-2238

Voice - voice | Emergency Services

(513) 695-2243

Voice - voice | Literacy Connections

Application process

Applications may be submitted:

Online
By appointment (call to schedule or schedule online)
By printing a paper application form and mailing it to the address listed on the application

Fees

Customers enrolled in this program must pay a percentage of household income toward utility expenses each month. Customers who heat their homes with electric are required to pay 10% of their gross monthly household income or $10.00, whichever is greater. Customers who do not heat their homes with electric are required to pay 6% of their gross monthly household income each month or $10.00, whichever is greater.

Service area

Warren County, Ohio

Description

Determines eligibilty and completes enrollment for the Percentage of Income Payment Plan Plus (PIPP) program. PIPP is a year round payment plan that offers households affordable monthly percentage of income payments that help maintain electric services. Each time a household makes their PIPP payment on time and in full, the household will receive a credit towards old electric utility debt and prevent new utility debt from occurring.

Data provided by

211 UWGC

What's Here

Percentage of Income Utility Payment Plans

Providing organization

Warren County Community Services, Inc

Nonprofit, state-designated community action agency for Warren County providing a variety of supportive services focused on family and children, older adults, and housing and energy needs.