WINTER CRISIS / EMERGENCY HOME ENERGY ASSISTANCE PROGRAM (E-HEAP/EHEAP) | COMMUNITY ACTION AKRON SUMMIT
Provides financial assistance to reconnect or maintain home heating services for eligible households once per heating season. Generally assists with a payment up to: - $175 for PUCO regulated companies. - $750 for non-PUCO regulated utilities (such as a municipal utility). - $1,200 for those who use bulk fuel (oil, propane, kerosene, or bottled gas). - $650 for coal, wood, or solid fuels. - $500 in heating unit repairs or replacements. NOTE: Scheduling an appointment automatically places a 1-time hold on disconnection for REGULATED utilities until after the scheduled appointment date (unless a previous hold was placed on the customer's account). The appointment must be at least 48 hours before the scheduled disconnection. - Customers are only allowed one (1) disconnection hold for an assistance appointment per Winter Crisis Program (WCP) season. - Rescheduling removes the hold and possibly triggers loss of service.
Categories
Data provided by
211 Summit
Physical Address
670 West Exchange Street, Akron, OH 44302
Hours
Appointments are scheduled for Monday through Friday from Friday November 1st, 2024 through Monday March 31st, 2025.
Website
Application process
- There are no in-person appointments. - Phone appointments begin on Friday November 1st, 2024. Call the Energy Assistance Appointment Line or visit online at https://app.capappointments.com 24 hours a day, 7 days to see if an appointment can be made and to schedule an appointment. NOTE: - If calling from 11:00pm to 7:00am, callers may be informed that there are no appointment slots available. - It is recommended to call the appointment line at various times each day (such as after 7:00am, after 8:00am, and in the afternoon) to try to schedule an appointment.
Fee
No fee to apply. Utility reconnection fee is not covered. A reconnection fee may have to be paid to the utility before the utility is turned back on.
Eligibility
- Serves households in Summit County with gross income at or below 175% of the Federal Poverty Guidelines. NOTE: Some income is deemed excludable such as income earned by dependent minors under 18 years old, child support paid-out, health insurance premiums, and some Medicare costs. - Either gas or electric service or both must have been disconnected or be in threat of being disconnected OR - Need to establish new service OR - Need to pay to transfer service OR - For those who use bulk fuel for heating, tank must be at 25% or less or have less than a 10-day supply OR - Defaulted on PIPP payments AND - Must be a United States citizen or legal alien. NOTE: Household must not be currently using a Medical Certificate because this takes the household out of disconnect status.
Languages
None.
Agency info
COMMUNITY ACTION AKRON SUMMIT
Provides a wide range of diverse and comprehensive services and programs to address the needs of low-income residents of Summit County. Offers programs such as: Energy Assistance, Foster Grandparent, Head Start/Early Head Start, Pathways HUB, and the Community Action Earned Income Tax Credit Program.