Co-Op/coop Program (UTILITY BILL ASSISTANCE)project Reach | Salvation Army Of Greater Cleveland
4402 Clark Ave., Cleveland, OH 44109
Serves customers of First Energy/Illuminating Company who are 18 or older and have a total gross household income at or below 200 percent of the federal poverty guidelines. Assistance given once in a calendar year. A shut-off/disconnection notice is required, except some exceptions may be made for those 60 and older. This fund does not pay reconnection fees. Those whose service has been disconnected can request the utility add the reconnection fee to a future bill. Must have applied and been formally denied assistance through the E-HEAP program (winter or summer), if either program is active when applying. Those on a medical certification are not eligible until the certification has expired.Must have paid at least $150 towards First Energy account within the last 90 days.(PIPP participants' requirement will be adjusted.) If aged 60 and older must have paid at least $100 in the last 90 days. Must have a past due balance of at least $100 or more. Those 60 and older may have a $0 past-due balance as long as there is not an existing credit balance on the account. Must be a residential account. Only the person whose name is on the bill can apply.
Proof of income, shut-off/disconnection notice, electric bill, photo ID. If applicable, acceptance/denial letter from community action agency.
Although service is generally available year-round, funds do run out periodically each location may run out at different times. Appointments are generally during the following hours: M-F: 8:30am-4:00pm.
voice | Contact if problems with the site.
Phone for a screening appointment.Following eligibility screening, may make an appointment for help. if eligible but site ran out of funds, try back at a later date. May also request to speak with the Corps officers if denied service by the Social Services Coordinator. Due to high call volumes, callers may have to let phone ring for some time before it is answered.
Free.
44113, Ohio 44116, Ohio 44130, Ohio 44133, Ohio 44102, Ohio 44140, Ohio 44138, Ohio 44142, Ohio 44135, Ohio 44134, Ohio 44145, Ohio 44131, Ohio 44136, Ohio 44109, Ohio 44111, Ohio 44126, Ohio 44107, Ohio 44017, Ohio 44129, Ohio 44141, Ohio 44144, Ohio
Provides assistance with electricity costs up to $200 to avoid disconnection for those who qualify. Includes assistance for clients who do not receive a heating bill (if heat is included in rent) or whose main heating source is not electricity.
211 Cleveland
Salvation Army Of Greater Cleveland
Provides a variety of social services to address the needs of all segments of the community. Services include assistance for basic needs, substance abuse treatment, counseling programs, homeless shelters and thrift stores, as well as social, recreational, and educational services for individuals and families.