UNEMPLOYMENT | OHIO DEPARTMENT OF JOB AND FAMILY SERVICES

Provides Unemployment Insurance for those who have been laid off, lost their job, or who have had a reduction in hours and wages through no fault of their own. Eligible individuals may receive up to 26 weeks of regular compensation. During times of disaster or financial crisis, these benefits may be extended (due to high unemployment rates, benefits have been extended another 20 weeks). The weekly benefit amount is typically half the claimant's previous wages up to a set maximum. In situations involving mass layoffs for employers with more than 50 employees, a "Rapid Response" system for claims processing may be implemented by prior arrangement with the local offices of ODJFS. Benefits under this system are processed more quickly, and packets are supplied with information on other benefits, including on-site job search and training information. All applicants will be automatically registered to have an OhioMeansJobs account and may have to participate in work search activities.

Data provided by

211 Cleveland

Physical Address

4020 E 5th Ave., Columbus, OH 43219

Hours

M-F: 8:00am-5:00pm

Voice

(866) 448-2829

Main | Unemployment Compensation Tax IVR

Voice

(614) 995-7066

Main | Customer Service

Voice

(877) 644-6562

Toll-Free | All New Claims

Application process

Initial claims may be made through the website anytime or by phone M-F: 8:00am-5:00pm. Claims may be made on the date of separation or on the date that the reduction in hours and wages starts. Clients will need to report their status weekly (this can only be done through the website). In situations where the Dept. has been notified of a mass layoff in advance, affected workers will be notified directly about the registration time and process through the employer/union. Go to website or phone for more information on unemployment qualifications. Once the initial claim has been accepted, clients will need to make a weekly claim in order to recieve their payments. Due to a high volume of claims, the agency is asking clients to submit weekly claims on specific days of the week based on the first letter of their last name. Sundays: A-H; Mondays: I-P; Tuesdays: P-Z; Wednesdays through Saturdays: any letter of the alphabet. Weekly claims can be made through the website, or by phone M-F: 7:00am-7:00pm; Sa: 9:00am-5:00pm; Su: 9:00am-1:00pm. Those who have been denied a claim may phone the Unemployment Appeals Department for more information about appealing the claim M-F: 8:00am-5:00pm. This agency used to offer Pandemic Unemplyment Assistance (PUA) which was a special type of unemployment for those whose employment was was affected by the COVID-19 pandemic. Applications for that program ended in June 2021. Existing or former claimants may still call the PUA Call Center or log in through the website, should they need to. Appeals for PUA may be made through the website. For those who returned to work and stopped filing claims but were laid off again: If more than 12 months have passed since they last received benefits, they will need to submit a new application for benefits.

Fee

Free

Eligibility

Open to anyone age 18 or older in the state of Ohio who has been laid off from work covered by state unemployment laws and who has lost their job or had a reduction in hours and wages through no fault of their own. Individuals must have at least 20 weeks of employment and an average weekly wage of $280 during the base period of the claim. Self-employed individuals who have been solely self-employed for the last year or more may not meet the monetary requirements to establish a claim because the wages they earned from self-employment are not considered "covered" under unemployment law. NOTE: In cases of disaster, eligibility for unemployment may be relaxed or expanded to appropriate groups of people, for example those who are displaced from their homes, those who are self-employed, etc.

Agency info

OHIO DEPARTMENT OF JOB AND FAMILY SERVICES

Develops and oversees programs and services designated to help Ohioans be healthy and safe while gaining and maintaining employment and independence. Programs include adoption, child care, child support, Disability Assistance, Food Stamps, foster care, labor exchange, Medicaid, Ohio Works First, Prevention, Retention and Contingency (PRC), protective services, Unemployment Compensation, veterans' services, women's services and workforce development. Formed by the merger of the Dept. of Human Services and the Bureau of Employment Services. Details on some programs are covered in County-level Job and Family Service agencies in this database.