Hcap - Hospital Care Assurance Program | Cleveland Clinic Akron General
Cleveland Clinic Akron General
1 Akron General Avenue, Akron, OH 44307
Barrier Free Restrooms|Braille and Tone Elevators|Designated Parking|Lowered Elevator Controls|Wheelchair Accessible Building (ramps & main entrance doors).
Eligibility
To qualify for HCAP:
- Must be a resident of Ohio.
- Must not be currently enrolled in Medicaid.
- Must be an individual or family at or below 100% of Federal Poverty Income Guidelines or be a current recipient of the Disability Assistance program.
Required documents
Will be discussed during intake.
Hours
Monday - Friday: 9:00am to 4:00pm.
(855) 831-1284
Voice·
voice | Financial Assistance
(330) 344-6000
Voice·
voice | Main
Languages
Financial Assistance Policy, Application Form, and Summary of Financial Assistance are available in Spanish, Arabic, Nepali, Russian, and Ukrainian.
Application process
Call the hospital for more information. Patients must complete an application, apply and have their eligibility approved to receive free care under the HCAP program. Patients must submit an application within three (3) years of receiving a statement for the specific services.
Fees
No fee to apply.
Service area
Summit County, Ohio
Portage County, Ohio
Medina County, Ohio
Provides free hospital care for qualifying low-income, uninsured patients of Cleveland Clinic hospitals. Services not covered by Hospital Care Assurance Program (HCAP) are medically unnecessary treatments, transplant services, physician charges, ambulance, and patient convenience items (telephone, parking, television, personal items).
Last Verified
05/06/2026
What's Here
Providing organization
Cleveland Clinic Akron General
Operates a not-for-profit hospital system that integrates clinical and hospital care with research and education.
Data provided by
211 Summit