PIPP Plus is an extended payment arrangement that requires regulated gas and electric companies to accept payments based on a percentage of the household income. Eligible customers are required to pay a percentage of their monthly household income (before taxes). Consumers are responsible for any unpaid portions or "arrearages" on their bill once they end participation or become ineligible for PIPP Plus. Families are provided assistance with questions, enrolling and re-certifying for PIPP Plus.