Utility Arrearage Payment Plans (PROMISE PAY) | Greater Cincinnati Water Works

Greater Cincinnati Water Works offers PromisePay to enrollment in payment plans for your outstanding balances. Customers are responsible for paying monthly installment to PromisePay in additional to paying current charges to GCWW.

Data provided by

211 UWGC

Physical Address

4747 Spring Grove Avenue, Cincinnati, OH 45232

Hours

mon 7:30am - 5:00pm;tue 7:30am - 5:00pm;wed 7:30am - 5:00pm;thu 7:30am - 5:00pm;fri 7:30am - 5:00pm

Voice

(513) 591-7700

voice | Customer Service and Water Emergency

Voice

(513) 651-5323

voice | 513 651-LEAD

Application process

Online enrollment. Contact GCWW if in need of assistance in enrolling.

Fee

Varies by total amount due.

Eligibility

GCWW Customers who have past due debt can use the promise portal. All past due customers will be eligible for a payment plan.

Service area

Clermont County, Ohio
Boone County, Kentucky
Hamilton County, Ohio

Agency info

Greater Cincinnati Water Works

Provides water services to customers with a supply of water and other water quality services in the Greater Cincinnati area.