FAIR CREDIT PRACTICES | FEDERAL TRADE COMMISSION

Protects consumers from fraudulent or unfair credit practices through enforcement of legislation that guarantees equal access to credit; the right to notice of credit reporting activities; the right of access to information contained in credit reports; the right to correct erroneous credit report information; the right to withhold payment on damaged or shoddy goods or repairs or poor quality services while negotiating a settlement; the right to timely correction of billing errors; protection from abusive, deceptive or unfair debt collection practices and similar protections.

Data provided by

211 Summit

Physical Address

600 Pennsylvania Avenue, Washington, DC 20580

Hours

Monday - Friday: 9:00am to 8:00pm.

Voice

(877) 382-4357

Toll-Free | 1-877-FTC-HELP Consumer Response Center

Voice

(888) 382-1222

Toll-Free | Do Not Call Registry

Application process

Call the Consumer Response Center or visit the website for more information.

Fee

No fee.

Eligibility

There are no restrictions for this service.

Languages

Spanish, Amharic, Arabic, Chinese, French, Hmong, Korean, Russian, Somali, Tagalog, Ukrainian, and Vietnamese.

Agency info

FEDERAL TRADE COMMISSION

Works for consumers to prevent fraud, deception, and unfair business practices in the marketplace. Enhances consumer confidence by enforcing federal laws that protect consumers and empowers consumers with free information to help them exercise their rights and spot and avoid fraud and deception.