Service Monitoring Enforcement Department | Public Utilities Commission Of Ohio
Public Utilities Commission Of Ohio
180 East Broad Street, Seventh Floor, Columbus, OH 43215-3793
Eligibility
Ohio residents with utility or water complaints and investor-owned utilities.
Required documents
Hours
Mon-Fri 8am-5pm.
(800) 686-7826
Voice
Website
http://www.puco.ohio.govLanguages
Can transcribe in several languages
Application process
Call for information or visit website to fill out application.
Fees
None.
Service area
Crawford County, Ohio
Athens County, Ohio
Vinton County, Ohio
Pickaway County, Ohio
Washington County, Ohio
Meigs County, Ohio
Licking County, Ohio
Noble County, Ohio
Wyandot County, Ohio
Monroe County, Ohio
Gallia County, Ohio
Coshocton County, Ohio
Guernsey County, Ohio
Knox County, Ohio
Jackson County, Ohio
Marion County, Ohio
Resolves problems between consumers and utilities under PUCO jurisdiction. Areas includes investor owned gas, electric, telephone, water and sewage services. Does not include city owned, county owned, village and cooperative owned utilities and cable TV services.
Last Verified
05/20/2026
What's Here
Providing organization
Public Utilities Commission Of Ohio
Regulates providers of all kinds of utility services, including electric and natural gas companies, local and long distance telephone companies, water and wastewater companies, and rail and trucking companies. The PUCO was created to assure Ohioans adequate, safe, and reliable public utility services at a fair price.
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