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Government Consumer Protection Agencies | Consumer Product Safety Commission

4330 East West Highway, Bethesda, MD 20814

Eligibility

Open to the public.
Required documents

Hours

Mon-Fri 8am-5:30 pm ET Messages may be left anytime after these hours.

Languages

Spanish speaking operator available.

Application process

Call the hotline at 800-638-2772.

Fees

None.

Service area

Marion County, Ohio Knox County, Ohio Monroe County, Ohio Noble County, Ohio Guernsey County, Ohio Crawford County, Ohio Wyandot County, Ohio Coshocton County, Ohio Licking County, Ohio Athens County, Ohio Washington County, Ohio Pickaway County, Ohio
Maintains the National Injury Information Clearinghouse, conducts investigations of alleged unsafe or defective products, and establishes product safety standards. Assists consumers in evaluating the comparative safety of products and conducts education programs to increase consumer awareness. Operates the National Electronic Injury Surveillance System, which monitors a statistical sample of hospital emergency rooms for injuries associated with consumer products. Maintains free hotline to provide information about recalls and to receive reports on unsafe products and product-related injuries. Publications describe hazards associated with electrical products and children's toys. Spanish-speaking operator available through the toll-free number listed above

Last Verified

07/17/2025

Providing organization

Consumer Product Safety Commission
The CPSC is charged with protecting the public from unreasonable risks of injury or death from thousands of types of consumer products under the agency's jurisdiction.

Data provided by

211 Pathways